Property Management in
Charlotte, North Carolina
We'll manage your property like it was our own
Revolutionize Your Property Management
with Our Innovative Solutions
We combine the professionalism accountability of a large company with the personal touch of a small business. Our dedicated team ensures every client feels valued and supported, creating lasting relationships and achieving exceptional results.
Rental Marketing
Maximizing your property’s exposure is crucial to securing your rental cash flow. Our approach will help you increase your property’s visibility and attract high-quality tenants. We mainly list on Zillow as well as on our website using Buildium.
Tenant Screening
We utilize Buildium’s tenant screening services, which conduct a soft credit pull, a thorough background check, and an eviction history review. This comprehensive approach ensures that we make informed decisions when selecting tenants for our properties.
Inspections
Our intake process involves conducting a comprehensive walk-through of your rental. We also complete a property condition inventory form that documents pertinent information about the property. Inspections are scheduled in advance with residents. We also conduct inspections during the move-out and leasing period as needed.
Rent Collection
We currently operate a manual system where tenants can drop off or mail their rent checks., we are excited to announce that the next three months, we will be transitioning everyone to electronic payments for greater convenience. All accounting is managed Buildium, allowing us to easily generate reports and track payments.
Maintenance
We work with a team of independent contractors and handymen. Property owners are not involved unless there are major repairs. We offer white glove service so our property owners don’t need to be involved and can truly collect passive income.
Enforcement
It is important for all tenants to adhere to the lease rules to ensure a harmonious living environment. Failure to comply may result in the tenant held responsible for any damages and could lead to eviction. We appreciate your cooperation in maintaining a respectful and safe community for everyone.
We go above and beyond when it comes to rehabs and even some owners/investors use us to manage flips. We’re a small company so we can put in a level of attention to detail when it comes to more major repairs that bigger companies can’t.
Our Guarantees
Satisfaction guarantee
We believe in providing top-notch service and ensuring that your properties are managed to the highest standards. If you’re not completely satisfied with our management services, we will work closely with you to address your concerns and make it right.
Tenant placement guarantee
With us, you’re never going to pay two leasing fees in a 12 month period. If a tenant placed by North Star breaks their lease within the first twelve months, we will find a replacement renter for FREE.
Call us today!
336-413-6545
Our team is dedicated to optimizing the value of your asset while minimizing operating costs.
What Differentiates Us From the Competition?
Customized Property Management Services
We’re a small company. We know every owner by name, some have been with us over 10 years. Everything we do is personal. Under my new ownership we’re embracing technology. I have a software engineering background. My goal is to automate the boring stuff (accounting, payments, reports) so that we can spend more time on the human aspect of the business.
Effective Solutions for Your Property
We are local and boots-on-the-ground. We’re not a giant corporation running the properties from a different state. We are passionate about real estate and real estate investors ourselves, so we understand our property owners. This isn’t just a job, we actually love this business.
Streamlined Operations
It’s our blend of technology and hands-on service that is unique. Owners can log in to their Owner Account online and see all the information regarding their properties, or they can pick up the phone and someone they know will answer and can talk them through it. We use Buildium which basically has every bell and whistle. It’s one of the most popular SaaS solutions for PM.
We Love When Our Clients are Happy
Let’s add you to the list!
Tasha Clements
I have rented from NorthStar for almost 3 years now. They are wonderful people to rent from. Very professional, Very Timely, Very Helpful. Anytime I need any repairs they send someone out immediately (same day) no later than the next day. I will recommend them over and over to anyone. I moved from WV, and was referred to them by one of their tenants. As long as you pay your rent and take care of the property, they don’t bother you at all. They are understanding people and will work with you as long as you keep them in the loop of things. I love my house and treat it as my own.. AAAAA++++ for this Rental Company
Great Great Great..
Julie Ross
I don’t normally write reviews but after seeing the one review written I need to. I have rented from North Star for 2 years. If I’ve called them to fix something they have taken care of it. Granted, sometimes the first repair needed a follow-up but thats how it goes sometimes. I haven’t had any issues. Their properties are beautiful well taken care of and they leave you alone. I am more than happy with them and will continue to rent feom them.
Get a Free Property Management Analysis Today!
Find out more about how you can boost your property’s potential!
Find out what is the optimal rental value for your property
Gain more details how we can maximize your profitabilty
Find out what is the optimal rental value for your property
Discover the Advantages of Working with North Star Properties
Hassle-Free Services
Our services are designed to provide you with a 100% stress-free experience. From marketing to property maintenance, you can rely on us to take care of everything for you!
Local Expertise
North Star Properties internal system ensures that tasks such as maintenance requests and rent collection are streamlined. So you don’t need to worry about income stability.
Peace of Mind
Our proactive maintenance approach minimizes the risk of costly repairs. It also saves you money in the long run. So you can enjoy peace of mind knowing your property runs efficiently.
More About North Star Properties and Our Property Management Approach
North Star Properties values the human component of real estate above all else. Our property owners can pick up the phone and call anytime, and that call will be answered by someone they know and trust. Additionally, we treat our tenants with decency and respect, and make sure that properties are maintained to a standard we would put into our own homes. For many property owners, their rentals represent their largest financial asset, and that’s why they entrust it to a company they know, not a faceless corporation run from a different state. We are here and present in the community we serve.
North Star Properties also values simplicity and transparency. Our fees are simple, there are no surprises. Our fee sheet is less than half a page and that is it. We don’t gouge our customers, property owners or tenants. Additionally, both owners and tenants have access to an online portal where they can see all charges and can clearly understand what they owe and why. And of course, if there’s ever a question, all they have to do is call and they can speak to a human about it at any time.
We’ve been serving the Winston-Salem community for over 15 years and many of our property owners have been with us from the start.